People Skills: Building Business Relationships
Summary
If you want to know what to do - in an appraisal - when you have to work through other people - when you are trying to collect information then this is the book for you. People Skills is about getting on with people at work - people with whom you spend a great deal of your life. Like any other relationship, a business relationship has to be worked at. This book makes it fun to find out more about yourself with quizzes and tests to fill in. Vera Hughes sets up activities to make the ideas come alive, to help you develop your skills in thinking, communication and action.
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